Core Role

FNOL Automation

Amitybot Captures All the Data From User.
Can Route Those Data Through Two Ways
A) Email/PDF submission
B) Direct API call into Star Insurance’s claims system(AMS)
Assigned to the right adjuster/agent

24/7 availability — no waiting for business hours.
Faster FNOL submission → reduced claim cycle time
Eliminates manual data entry for agents.
Ensures every claim is captured, logged, and assigned with traceability.
We will use systems and technical foundation which can handle 1,000+ concurrent sessions of user that means a bot can do the work of 1000 agent at a single moment.

No vendor lock-in, no compliance risk, no third-party dependency.
Customer always gets instant confirmation and a claim number that will help build trust.
Every request will have a unique traceability number all the things will be crystal clear to everyone

FNOL today is often manual, slow, and requires multiple handoffs.
Amitybot will be much faster as compare to human , will save time as well as less manpower will be needed
Agents spend time collecting repetitive details instead of resolving claims.
Amitybot will take care of collecting all the data and in this way the agent can focus on settling the claim process rather than wasting time to enter data of customer
Customers expect 24/7, instant service.
Amitybot is an AI so it will be available for 24*7 and even though agents are not available still it can Capture user request and give them the status of their claim as its been on queue and will be resolved shortly